"Information literacy should be conceived as a new liberal art . . .as essential to the mental framework of the educated information-age citizen as the trivium of basic liberal arts (grammar, logic, and rhetoric) was to the educated person in medieval society."
Shapiro & Hughes, 1996
"...university students who performed better on a commercial assessment of information literacy produced better emails, memos, and technical reports as reflected in their grade in a business communications course. "
http://bcq.sagepub.com/content/73/2/135.full.pdf+html