Mansfield Student Handbook: Job Responsibilities

Handbook for the student assistants of the Bromfield Library & Information Commons. Includes topics ranging from checking out a book to calling off sick.

Customer Service

Hourly Patron Count

Memos

Opening & Closing the Library

Paging Slips

Daily Student Tasks

A typical shift could include the following....

Print paging slips and pull requested books
Check the student memo blog
Shelve books on the return cart (and elsewhere in the library)
Do hourly patron counts & straighten library
Incoming/ Outgoing Shipments (if trained)
Search Lists
Shelf read
Customer Service: Assist students, faculty, and staff in person or by telephone & record customer transactions (AKA Reference Questions)
Perform opening/closing procedures
Straighten the library before you leave

If you run out of things to do, please ask your supervisor for something to work on. If you are asked to watch the front desk, only then may you work on homework.